Effective Date: January 1, 2025

Welcome to Kefla Financial Solutions ("we," "our," or "us"). By accessing or using our services, you agree to comply with these Terms and Conditions ("Terms"). Please read them carefully before proceeding.

1. Services Provided

Kefla Financial Solutions offers tax preparation and related financial services tailored to individuals, freelancers, investors, and businesses. Services include but are not limited to:

• Simple Tax Filing
• Precision Tax Filing for freelancers and investors
• Executive Tax Filing for businesses (C-Corps, partnerships, nonprofits)

2. Eligibility

To use our services, you must:

• Be at least 18 years old.
• Provide accurate and complete information.
• Agree to comply with applicable laws and regulations.

3. User Responsibilities

3.1 Information Accuracy:

You are responsible for providing accurate, complete, and up-to-date information required for tax preparation. Any discrepancies or omissions may affect the accuracy of your tax filings.

3.2 Document Submission:

All required documents (e.g., W-2s, 1099s, receipts) must be submitted via our secure platform. Ensure files are legible and uploaded within the deadlines provided.

3.3 Compliance:

You agree not to use our services for fraudulent or illegal purposes.

4. Pricing and Payments

4.1 Service Fees:

• Simple Tax Filing: Starting at $250.
• Precision Tax Filing: Starting at $350.
• Executive Tax Filing: Starting at $500.

4.2 Payment Terms:

Payments must be made in full before the commencement of services. Payments are processed securely via Stripe.

4.3 Refund Policy:

Refunds are available if our 72-hour turnaround guarantee is not met, subject to verification. No refunds are provided for errors due to inaccurate information submitted by the user.

5. Privacy and Security

Our use and protection of your personal and financial data are outlined in our Privacy Policy, which is incorporated into these Terms. Key points include:

• Data Encryption: All data is encrypted both in transit and at rest.
• Limited Access: Only authorized personnel can access your information.
• Third-Party Sharing: We do not sell or trade your data. It may be shared with trusted service providers or as required by law.

For details, refer to the full Privacy Policy.

6. Service Turnaround and Accuracy

6.1 Turnaround Guarantee:

Tax returns are delivered within 72 business hours of receiving all required documentation and payment.

6.2 Accuracy:

We ensure accuracy based on the information provided by you. However, we are not liable for inaccuracies resulting from incorrect or incomplete submissions.

7. Limitation of Liability

Kefla Financial Solutions is not responsible for penalties, interest, or losses incurred due to errors or omissions in the information provided by users. Our liability for any claim related to our services is limited to the amount paid by the user for the specific service.

8. Termination of Services

We reserve the right to terminate or suspend access to our services if:

• You breach these Terms.
• Fraudulent or illegal activity is detected.

9. Intellectual Property

All content, logos, and materials on our platform are the intellectual property of Kefla Financial Solutions. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Dispute Resolution

10.1 Governing Law:

These Terms are governed by the laws of Massachusetts.

10.2 Arbitration:

Any disputes will be resolved through binding arbitration in Massachusetts.

10.3 Time Limit:

Claims must be filed within one year from the date of the issue.

11. Amendments to Terms

We may update these Terms periodically. Significant changes will be communicated via email or platform notifications. Continued use of our services constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns regarding these Terms, contact us at:

• Email: support@keflafinancial.com