Effective Date: January 1, 2025

Kefla Financial Solutions ("we," "our," "us") is deeply committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our platform.

1. Information We Collect

1.1 Personal Information:

We collect personal data you provide directly, including but not limited to:

• Full name
• Contact information (email, phone number, address)
• Social Security Number (SSN)
• Bank account details for refunds and payments

1.2 Financial Information:

To provide tax filing services, we collect:

• Tax documents such as W-2, 1099, 1098, SSA-1099, and more
• Income details
• Deduction and credit information

1.3 Automatically Collected Information:

When using our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, interactions with features)
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and file your tax returns accurately and efficiently
• Communicate updates about your tax filing status
• Provide customer support
• Improve our platform’s performance and security
• Comply with legal requirements

3. How We Protect Your Information

3.1 Database Security:

• All data stored in our database is encrypted using advanced encryption standards.
• Data access is limited to authorized personnel only, under strict access controls.

3.2 Data Transmission:

Data transmitted between your device and our platform is secured with SSL/TLS encryption.

3.3 Proactive Monitoring:

We employ continuous monitoring systems to detect and prevent unauthorized access, breaches, or threats.

3.4 Periodic Audits:

Regular security audits and vulnerability assessments are conducted to ensure the highest levels of data protection.

3.5 Third-Party Security:

Any third-party providers we work with are contractually obligated to adhere to rigorous data protection standards.

4. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information in the following cases:

• With Your Consent: When you explicitly authorize sharing.
• Legal Obligations: To comply with subpoenas, court orders, or other legal processes.
• Service Providers: Trusted partners that help us deliver our services (e.g., cloud storage, payment processors).

5. Your Data Rights

You have the right to:

• Access Your Data: Request a copy of the personal data we hold.
• Rectify Errors: Correct inaccuracies in your information.
• Delete Your Data: Request deletion, subject to regulatory requirements.
• Restrict Processing: Limit how your data is used in certain cases.
• Withdraw Consent: Opt out of non-essential data uses, such as marketing.

To exercise these rights, please contact us at support@keflafinancial.com.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations (e.g., IRS audit requirements)
• Resolve disputes and enforce agreements

7. Data Breach Response

In the unlikely event of a data breach:

• Detailed information on the breach and recommended actions will be provided within a reasonable timeline.
• Measures to mitigate further risks will be implemented immediately.

8. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover such data, it will be deleted immediately.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or platform alerts.

10. Contact Us

For questions or concerns about this Privacy Policy or data protection practices, contact us at:

• Email: contact@keflafinancial.com

Your trust is our top priority, and we are committed to safeguarding your information.